Industry Solutions

A: We utilize a professional multi-stage high-temperature drying process that strictly controls the moisture level of our wooden products to between 8% and 10%. As a direct manufacturer, Jiaxun combines this with 5-ply corrugated master cartons and moisture-barrier inner liners, which completely eliminates the risk of mold or warping during maritime transit and warehouse storage.

A: Yes. All our products are manufactured from 100% natural birch wood and bamboo, containing zero plastic polymers or PLA. To ensure smooth European customs clearance, Jiaxun provides exact geolocation data (DDS) and FSC-CoC certification. This makes our entire line fully compliant with the EU Single-Use Plastics (SUP) Directive and Australian state-level EPA bans.

A: Absolutely. Jiaxun provides full-stack OEM/ODM services tailored to your brand. We can hot-stamp your logo directly onto the wooden handles and supply shelf-ready packaging (SRP), including custom-printed kraft boxes, individual wrappers, and OPP bags with hang holes, complete with 100% scannable GS1 barcodes.

A: Our 6,000㎡ facility houses 20 automated production lines, delivering a robust monthly capacity of over 200 million units. Standard lead time is 25-35 days. Additionally, Jiaxun maintains a daily buffer stock of 8 million semi-finished blanks to easily accommodate urgent emergency orders for our wholesale partners.

A: We support standard FOB, CIF, and EXW shipping terms. Please note that Jiaxun does not provide direct customs clearance or DDP (Delivered Duty Paid) services. However, our export team supplies all necessary supporting documentation-including commercial invoices, packing lists, Bills of Lading, and official EUDR/FSC certificates-to ensure your local forwarder can clear customs smoothly.

A: At Jiaxun, we design our birch wood items with varying thicknesses optimized for different applications. While they easily handle standard warm meals and fast food, they are not recommended for prolonged contact with boiling hot foods or liquids, as extended heat exposure may cause natural warping. For extreme temperature needs, we highly recommend our bamboo tableware.

A: We utilize high-speed automated counting and wrapping machines for the inner bundles to ensure precise quantities and pristine hygiene. However, the final boxing into our 5-ply export master cartons is performed manually by Jiaxun's trained packing workers. This human-in-the-loop workflow serves as a vital final visual inspection before the cartons are sealed.

A: For standard bulk-packaged birch wood or bamboo tableware, we offer highly flexible MOQs to support your trial shipments. If you require custom hot-stamped logos or branded retail packaging, Jiaxun's MOQ generally starts at 100,000 units to cover the bespoke printing and machine mold setups.

A: Yes, we offer free standard sample kits so you can physically verify our splinter-free finish and material density (clients only cover the express freight, which is fully refundable on the first official order). We also welcome third-party inspections and buyer audits at the Jiaxun factory to review our production lines and BSCI compliance records firsthand.