Quality Assurance & Control System
Discover Jiaxun's rigorous quality control system. We are a BRCGS-certified manufacturer of food-safe wooden cutlery, implementing full-process QA/QC from raw material to finished product, backed by FSC, BSCI, and SGS testing.
Our Commitment to Excellence: Quality as Our Foundation
At Jiaxun Wood Industry, quality is not merely a final checkpoint; it is a core value embedded in every aspect of our manufacturing process. We have implemented a comprehensive, systemic approach to Quality Assurance (QA) and Quality Control (QC) that integrates international standards into our daily operations. Our commitment ensures that every piece of biodegradable tableware we produce meets the highest benchmarks for safety, reliability, and environmental responsibility, providing you with unwavering supply chain confidence.
The Pillars of Our Quality System: A Structured Approach
Our quality philosophy is built on a foundation of prevention, control, and continuous improvement, supported by prestigious international certifications.
Quality Assurance (QA): Proactive System Management
QA is our strategic framework designed to prevent defects by establishing robust processes.
- Integrated Management System: Our BRCGS for Packaging Materials certification demonstrates a world-class Food Safety and Quality Management System, encompassing HACCP, hygiene protocols, and traceability.
- Standardization & Training: We develop detailed specifications and work instructions for all processes. Regular training ensures every employee understands their role in upholding quality.
- Supplier Management: We rigorously approve and monitor our raw material suppliers, ensuring source materials meet our strict standards for sustainability (FSC) and quality.
Quality Control (QC): Rigorous Inspection & Verification
QC represents our tactical execution-the specific inspections and tests that verify our quality standards are met at every stage.
Our End-to-End Quality Control Process
Incoming Quality Control (IQC) - Securing the Foundation
We begin by ensuring all incoming materials meet our exact specifications.
- Raw Material Inspection: Each batch of wood and bamboo is checked for quantity (addressing any over/shortages), moisture content (controlled to ≤12%), and visual quality against established standards. All findings are documented with photos in an Incoming Inspection Report.
- Packaging Material Check: We inspect packaging materials like cartons and plastic bags according to ISO 2859-1 or equivalent sampling standards. We verify dimensions (tolerance ≤2mm), print accuracy, barcode clarity, and material integrity to prevent damage during transit.
In-Process Quality Control (IPQC) - Real-Time Monitoring
Quality is built into the product on the production floor.
- First-Article Inspection: Upon machine setup or product changeover, the first pieces are thoroughly inspected and must be approved before mass production begins.
- Process Parameter Control: For critical processes like hot pressing, temperature, pressure, and time are meticulously monitored and recorded to ensure consistency and product strength.
- Line Audits & GMP: Our QC team conducts regular audits of production lines, checking adherence to Good Manufacturing Practices (GMP) for hygiene and tool control to prevent contamination.
Final Quality Control (FQC) & Outgoing Quality Control (OQC) - The Final Verification
Before packaging and shipment, products undergo a final, comprehensive review.
- Product & Packaging Audit: We perform AQL-based sampling to inspect finished products for appearance, dimensions, and functionality. Packaging is audited a final time to ensure correctness, including correct shipping marks, secure sealing, and proper inner packing arrangement.
- Release for Shipment: Only batches that pass all FQC/OQC criteria are approved for shipment. Non-conforming products are isolated and handled according to our corrective action procedures.
[The core responsibility of FQC (Factory Quality Control) is to conduct comprehensive inspections of finished products in terms of appearance, function, and dimensions.
OQC (Outbound Quality Control) focuses on checking the integrity of packaging, the accuracy of labeling, and shipping markings to ensure that products are not damaged during transportation.]
Third-Party Validation: Certifications That Build Trust
Our internal controls are validated by leading global independent agencies, providing you with objective proof of our compliance and capabilities.
- BRCGS Certification (Grade B): This Global Standard for Packaging Materials is a gold standard in the industry, validating our integrated food safety and quality management system. Our "B" grade with zero major non-conformities reflects a high level of operational excellence.
- FSC® Certification (FSC-C189530): Guarantees our wood and bamboo are sourced from responsibly managed forests, supporting your sustainab
- SGS Product Safety Testing: Our products are regularly tested by SGS, a world leader in inspection and verification, for chemical safety.
The tested product sample is shown below, ensuring compliance with stringent international market requirements for food contact materials safety:
Recent SGS Test Summary (January 2025):
EU Compliance (EC) No 1935/2004 - Pentachlorophenol (PCP): Result: Not Detected (< 0.05 mg/kg). PASS.
US FDA Compliance 21 CFR 178.3800 - Pentachlorophenol (PCP): Result: Not Detected (< 0.5 mg/kg). PASS.
Continuous Improvement: The Engine of Our Quality Journey
We view every quality data point as an opportunity to improve.
- Corrective and Preventive Actions (CAPA): Any non-conformity triggers a root cause analysis, leading to immediate correction and long-term preventive measures.
- Internal Audits: We conduct regular internal audits against our procedures and the BRCGS standard to proactively identify and address potential issues.
- Management Review: Senior management regularly reviews the performance of the entire quality system, ensuring its continuing suitability, adequacy, and effectiveness.
Why Partner with Heze Jiaxun Wood Industry?
| Feature | Conventional Supplier | Jiaxun Wood Industry |
|---|---|---|
| Quality Foundation | Relies on final inspection; reactive. | Preventive, process-oriented QA system integrated with daily QC checks. |
| Market Access | May lack certifications for regulated markets. | BRCGS, FSC, and compliant SGS reports provide seamless access to global markets. |
| Risk Management | Higher risk of quality inconsistencies and recalls. | Systemic risk control through traceability, documented processes, and proven third-party audits. |
| Partnership Approach | Transactional. | Commitment to continuous improvement and long-term, reliable partnership. |
Our quality control system is a testament to our commitment to being your most reliable supplier. It is a dynamic, living system that ensures consistency, safety, and value in every order.
Contact us today to request our certification documents or to discuss your specific requirements. Let us demonstrate how our quality commitment can become your competitive advantage.